Refund policy

Returns and cancellations

If you change your mind, you can tell us that you wish to cancel within 14 days after receiving your goods. You then have a further 14 days to return them. Email info@tabhealthcare.co.uk with your order number and a clear statement that you wish to cancel. We will reply with the address to send your return to.

You are responsible for return postage if you change your mind. If goods are faulty, damaged or incorrect, we will cover reasonable return costs where a return is required. Please contact us first so we can arrange the return.

For a full order cancellation, we refund the price paid and the cost of our least expensive standard outbound delivery option. Any extra cost of a premium delivery option is not refunded. We may make a deduction for loss in value caused by handling beyond what is necessary to establish the nature, characteristics and functioning of the goods.

We issue refunds without undue delay and within 14 days after receiving the returned goods or evidence that they have been sent back, whichever is earlier. Refunds use the original payment method unless agreed otherwise.

If an item arrives damaged, faulty or incorrect, contact us so we can arrange the appropriate remedy. Your statutory rights are not affected.

Model cancellation form

Complete and return this form only if you wish to cancel the contract.

To: TAB Healthcare Ltd, 20 Berry Brook Apartments, Central Avenue, London, SW6 2YF. Email: info@tabhealthcare.co.uk

• I/We hereby give notice that I/We cancel my/our contract of sale of the following goods:
• Order number:
• Ordered on / received on:
• Name of consumer(s):
• Address of consumer(s):
• Signature of consumer(s) (only if this form is sent on paper):
• Date: